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Frequently Asked Questions About Big Barker
1. What is Big Barker?
Big Barker is an online retailer specializing in high-quality, orthopedic dog beds designed to provide comfort and support for dogs of all sizes, especially those suffering from arthritis or joint pain. Their beds are known for their durability and effectiveness in improving pets' quality of life.
2. Where is Big Barker located?
Big Barker is based in the United States. They ship their products domestically within the U.S. and also offer international shipping.
3. Are Big Barker beds suitable for all dog breeds and sizes?
Yes, Big Barker offers a range of bed sizes to accommodate various dog breeds and sizes. They have options for small, medium, large, and giant breeds, ensuring that every dog can find a comfortable place to rest.
4. How do I choose the right size bed for my dog?
To choose the right size bed, measure your dog from nose to tail while they are in a natural sleeping position. Compare this measurement with Big Barker’s sizing guide to select the appropriate bed size.
5. What materials are used in Big Barker dog beds?
Big Barker beds are made using high-density, orthopedic foam that provides excellent support and comfort. The covers are made from durable, easy-to-clean microfiber fabric.
6. Are Big Barker beds machine washable?
Yes, the covers of Big Barker beds are machine washable. It is recommended to wash them on a gentle cycle with cold water and mild detergent. The foam inserts should be spot cleaned.
7. Do Big Barker beds come with a warranty?
Yes, Big Barker offers a 10-year warranty on their dog beds. This warranty covers any defects in materials or workmanship under normal use and proper care.
8. How long does it take for Big Barker to deliver an order?
Delivery times may vary depending on the shipping method selected and the destination. Generally, orders within the U.S. take about 3-5 business days to arrive. International orders may take longer.
9. Does Big Barker offer international shipping?
Yes, Big Barker ships internationally. However, customers outside the U.S. are responsible for any customs fees, taxes, or additional charges incurred during shipping.
10. Can I return a Big Barker bed if my dog doesn’t like it?
Big Barker offers a 90-day trial period for their beds. If your dog doesn’t seem comfortable or you are not satisfied with the product, you can return it within this time frame for a full refund.
11. Are there any discounts or promotions available for Big Barker products?
Occasionally, Big Barker offers discounts and promotions. It is recommended to sign up for their newsletter or check their website regularly for any ongoing deals.
12. How can I contact Big Barker customer service?
You can contact Big Barker’s customer service team via email at [[email protected]] or by calling their toll-free number at [1-800-123-4567]. Their customer service hours are Monday through Friday, 9 AM to 5 PM EST.